Before the repair person comes, maybe all it needs is a day or two of being unplugged so the ice can thaw. My brother in law had ice problems and there is a youtube video up where there is this tiny little part that often freezes and he just unplugs for a day or so and following the youtube guy pulls this little rubber nipple out and it is full of gunk, cleans it, puts it back in and the problem is solved.
Alice
Youtube videos are awesome for helping with problems of all kinds!
We have had so many fixes using it!
I didn't explain the whole ordeal with the Samsung with the bottom freezer. The ice maker was just the start of it. It went completely down and thawed all of the stuff in the freezer and the first sign of it was the water on my kitchen floor.
All the food in there had to be thrown out to be safe, because it was completely thawed out and I had no idea for how long exactly. Like the whole appliance will not even turn on and the compressor doesn't even run.
Because my husband finished mechanic trade school before he finished formal college, he can fortunately fix pretty much anything that breaks, ummmm.....like EVER, (thus why we never used to buy warranties). This ability to fix things has been a much appreciated gift from God over the years. Matter of fact, we just had a repair man out 2 weeks ago to fix one of the dishwashers under warranty for free and my husband had to tell him what was wrong with it and what part was broken, because the repair guy's little diagnostic meter thing had gotten the diagnosis wrong twice. lol The guy got a little aggravated with him, but hubby didn't want him leaving without the dishwasher running again, and after he tried what hubby said and it fixed it, he wasn't aggravated anymore, because it saved him another trip out here.
But now we have more appliances (to wash more clothes, hold more food, and wash more dishes more quickly). Things go down more often than is worth his time to fix it himself. Fortunately the Samsung is under warranty and will be fixed for free in any instance for the next 4 1/2 years.
Now the LG was from before we were getting warranties. It also went completely out.
Hubby knows what is wrong with it and how to fix it, but they are making it where the parts for things now are almost as expensive as buying a new appliance. That was another driving force in us buying warranties on everything we purchase now. We bought the Samsung as our third fridge, which we really needed, but didn't want to spend an arm and a leg on. I had seen another homeschool mom (who also needed multiple fridges) with one and she really liked it, so when it went on sale for 1/2 price, we jumped on it. I guess it goes to show that you usually DO get what you pay for.
But now I am freaking out cause I have a big food order coming and only 1 working fridge today! It takes at least 2 to fit it all, so unfortunately if it isn't fixed by this weekend, I am backed into a corner having to buy another.
We had a repair guy come out a couple of years ago to look at our Kenmore (it turned out that the cooler-fan thingy had gotten so cold a tiny piece of ice had formed and stopped things up), and he cautioned us to avoid brands like Samsung and LG. Not because they aren't American, but because they make SO MANY different products - refrigerators, TVs, stereos, cell phones - that they don't focus on making on or two great products. It wasn't something that I'd previously thought of, but it made a lot of sense. I would probably do the same as some of you have mentioned, and just put in a bit of research to see what others say before purchasing.
Anyway, we have a Kenmore side-by-side now that came with our house, and it has served us well. Since we plan to put an upright freezer in the basement when it's finished, I'll likely stick with this fridge until it dies, then look into one that's got a freezer on the bottom.
Ha, girl! Our repair guy said the same thing over the phone.
The Samsungs were not a good choice. Would be nice if the sales guys would tell you this stuff too!